Shipping

We currently only ship to USA and Canada.

Who do we ship through? What are my options?

Bargainfreaks.com only uses US Postal Service, Fed Ex, and several LTL freight to ship their products, unless a specified carrier is picking up, and an appointment is made.

When will my order ship?

Orders usually ship between 24-48 hours, with US Postal Service, Standard Ground Service, or LTL Freight.

*During periods of high volume, such as the holiday season, allow 3-4 days for an order to ship, when using Ground Service, or LTL freight.

* If you need a package to arrive by a specific date, you MUST select a 3 Day, 2 Day, or Next Day service, to ensure delivery on a specific date.

Orders made with priority shipping will leave the same business day, if ordered by 2pm, EST. You will receive an email with tracking information when the order ships, or you may check it online, under the Shipped Orders screen.

Can I change my shipping method after the order is made?

We cannot change a shipping method or items on an order once an order has been printed in our warehouse. The order will be cancelled. A new order can be made.  Orders cancelled via email may not be processed in time to cancel an order before it is due to ship.

Returns

At Bargainfreaks.com, we realize that all sales may not be final.  Returns will be accepted within 30 days of receipt of goods.

To initiate a return it is mandatory to contact our office either by phone or email to have a product authorized for return.   NO RETURNED PRODUCTS WILL BE PROCESSED without prior authorization from our office.

Below are some guidelines to follow for returns:

1. Closeout items are unable to be returned.
2. Customized chips of any kind cannot be returned.
3. If a product has been used even if it was only one time, it cannot be returned.
4. We cannot accept opened DVD’s, Copag or KEM cards. They cannot be resold and will not be refunded.
5. If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.
6. If a product is returned and there is no exchange, a 15% restocking fee will be charged.   If you are returning a product that is defective or incorrectly shipped for a refund, then you will be refunded for the cost of the item only. 
7. If a product arrives damaged, Bargainfreaks.com must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company. Once the claim has been resolved, the product will need to be sent back and the replacement will be sent out.

FREIGHT SHIPMENTS:

All Freight orders must be inspected BEFORE the END USER accepts the shipment.   If damage is not discovered or noted and a shipment is accepted and signed for then Bargainfreaks.com is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.

REFUNDS:

You will be refunded in the same manner of payment of which you paid originally. For example, if the order was placed with a Visa card then it will be refunded to that same Visa credit card.

Please allow up to 2 weeks for returns to be processed. If you feel like a return has taken longer than 2 weeks, please contact our office for any questions you may have. Bargainfreaks.com reserves the right to change this policy at any time.

PLEASE NOTE:  If you are shipping USPS (U.S. Postal Service) you MUST purchase our optional insurance otherwise we are not responsible for broken or lost items.